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e-Commerce User Agreement

To obtain Electronic Commerce access with Tech Data, please download a copy of our e-Commerce User Agreement and email a signed PDF copy to ecsupport@techdata.com or fax to 905-286-6973 for processing.

Recommendations for a better experience:

  1. It is recommended that a principle of the company fill out this agreement, as this individual will have full control of web user rights amongst staff.
  2. Master users should assign Administrative users to assist in the daily maintenance of other users including assigning usage rights.
  3. Upon first login after setup, the Master User should set up their password reset details so that if the password is forgotten, misplaced or expired, there is no need to call Tech Data for a replacement.

You will be contacted via e-mail within 48 hours to finalize the setup of your User ID and Password. If you do not receive your notification after this time, please contact the Support Team at 1-800-334-2445 to have the issue rectified. Please be prepared to provide proof of your identity.

Administrative questions for your web account can be directed to ecsupport@techdata.com
If you have additional business questions, please email us at eteam@techdata.ca for assistance