Tech Data's EC Admin tool enables you to update information online. You will designate one Master Administrator, who in turn will create as many Admin Users, Account Users, View-Only Users needed for your account.
Both the Main Administrator and all Admin Users can manage acount-level information.
If you are the Main Administrator or an Admin User for your company's account, you can add, modify and delete users as well as allow or withhold each user's right to place orders on the account.
Click here to link to EC Admin.
If your company does not have an eCommerce account with Tech Data, follow this link to get one. You will receive your Main Administrator ID by mail in about five business days.
If your company has an eCommerce account with Tech Data, the contact name that you have registered in our onlite Tech Data ELectronic Commerce User Agrrement and License is the designated Main Administrator for your account.
If at any time it becomes necessary for your company to change the registered Main Administrator of your account please follow these instructions:
Fax a memo on your business letterhead stationery directing us to make the change. Fax the memo to eCommerce Support at (727) 538-5823. Next have the person who is about to be registred as the Main Administrator complete the online "Tech Data Electronic Commerce User Agreement and License."
The EC Admin tool is composed of six screens or tabs: EC Admin Home, Account Profile, Personal Profile, User Administration, Password, and Questionnaires. These are the tabs that appear on the horizontal bar across the screen. There is also a Help button that links to comprehensive information and instructions on how to use the tool.
Each one of the screen above houses one or more views, indicated by the links that appear on the left sidebar menu. The views listed above the double line are specific to the EC Admin tool, while the views listed below the double line (Home, Product Search, Online Ordering and Order Inquiry) are links to other EC tools within Tech Data's web site.
The EC Admin views, in turn, consist of different sections known as "applets". There are two types of applets: the "form applets", which look like a typical form with labels and fields, and the "list applets", which display records.
The screens of EC Admin
Main Administrator and the Admin Users can add, delete, and modify contact information, as well as specify EC access permissions.
The Main Administrator of each account has automatically been granted access to the online Accounts Receivable Statement, which is also knows as My Credit Summary on the web. However, it is possible to authorize other account users to review financial information. As a Main Administrator, you can navigate to the User Administration screen of the EC Admin tool, click on the category of users you wish to authorize, click the Edit icon, then check-mark the A/R Statement box, which controls access rights to online financial statements. These rights can be granted to other users by the Main Administrator or by any Admin User of the account. Please contact your Master User or Admin User of your account to modify your user profile.
The Main Administrator and any Admin User of each account have automatically been granted access to credit card orders. However, it is possible to authorize other account users to use this functionality. If you are a Main Admin or Admin User, you can navigate to the User Administration screen of the EC Admin tool, click on the category of users you wish to authorize, click the Edit icon, then check-mark the Credit Card Orders box, which controls access rights to credit card orders. These rights can be granted by the Main Administrator or by any Admin User of the account. Please contact your Main Administrator or Admin User of your account to modify your user profile.
Tech Data's website tools are available seven days per week, with brief late-evening interruptions for data maintenance. The schedule changes occasionally as we try new ways to minimize our down-time, but the exact hours of operation are always posted in advance.
Note: For additional help, please contact the Help Desk at 1-800-222-7926 (U.S.), 1-800-334-2445 (Canada), or 1-727-532-8850 (Latin America), Monday through Friday between 7:00 a.m. and 10:00 p.m. Eastern time.